Cancellation & Refunds Policy
Once payment is made for our digital services, it is non-refundable. In case of duplicate payment or technical issues, contact us at support@consites.com.
Our Refund Policy
Due to the nature of digital products and services, we cannot offer refunds once access has been provided. Our services are delivered digitally and access is granted immediately upon successful payment.
By completing a purchase, you acknowledge and agree to this policy. We encourage you to review our service offerings and pricing carefully before making a purchase.
However, we understand that exceptional circumstances may arise. If you believe you qualify for a refund under our exceptional circumstances policy, please contact our support team.
Digital Services
All sales are final for digital services with immediate access upon payment confirmation.
Policy Details
Once payment is made for our digital services, it is non-refundable. By completing a purchase, you acknowledge and agree to this policy. Our services are delivered digitally and access is granted immediately upon successful payment.
Refunds may be considered only in exceptional circumstances: duplicate payment made for the same service, technical issues that prevent service delivery, unauthorized transactions (subject to verification), or service not delivered due to system errors.
For subscription-based services, you may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. No refunds will be provided for the remaining period of a cancelled subscription.
If your refund request is approved, we will process the refund within 7-10 business days. The refund will be credited to the original payment method. Depending on your bank or payment provider, it may take an additional 5-7 business days.
Transaction ID
Provide your order/transaction ID from your payment confirmation email.
Purchase Date
Include the date of purchase and payment method used.
Detailed Explanation
Provide a detailed explanation of the issue you experienced.
Supporting Documentation
Include any supporting documentation such as screenshots or error messages if applicable.
Cancel Anytime
You may cancel your subscription at any time through your account settings.
End of Billing Period
Cancellation takes effect at the end of your current billing period.
Retain Access
You will retain access to the service until the end of the paid period.
No Partial Refunds
No refunds will be provided for the remaining period of a cancelled subscription.
We reserve the right to modify this cancellation and refund policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after any changes constitutes acceptance of the new policy. We recommend reviewing this policy periodically for any updates.
Questions About Refunds?
For any questions or concerns regarding our cancellation and refund policy, please reach out to us. We aim to respond to all inquiries within 24-48 hours.